Updates to the Call Log API

Results on Call Log API are now in descending order as well as the Callee and Callers numbers are now visible. Please contact Maqsam Customer Success if more information is needed.

Call Log API

We have improved our call log API to now include new parameters: Agents email and Agents ID. Should you wish for the documentation for your technical team, please click here to view the API documentation. 

Replace your IVR input with text!🆕

When receiving an inbound call, you now have the choice to see on the dialer pad what option the customer has chosen instead of seeing the input numbers of the options menu. This will give you a better reference of the option the customer chose instead of having to memorize the IVR options.

Should you wish to enable this feature, please contact Maqsam Customer Success.

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