Results on Call Log API are now in descending order as well as the Callee and Callers numbers are now visible. Please contact Maqsam Customer Success if more information is needed.

We have improved our call log API to now include new parameters: Agents email and Agents ID. Should you wish for the documentation for your technical team, please click here to view the API documentation. 

Timestamp of the time spent in the agents' states have been added under "State" on the Agents' page.

We have updated our dashboard cards to include the percentage of dropped calls. This will be helpful in providing more insights on your inbound traffic, and the percentage of calls being dropped. 

You can now search your phonebook contacts straight from the dialer through the search bar.