We have updated our dashboard cards to include the percentage of dropped calls. This will be helpful in providing more insights on your inbound traffic, and the percentage of calls being dropped.
We have updated our dashboard cards to include the percentage of dropped calls. This will be helpful in providing more insights on your inbound traffic, and the percentage of calls being dropped.
We have updated our phonebook with a "High Priority" toggle that allows you to mark your VIP customers. This will give these customers priority on the inbound calling queue over other callers.
You can now search your phonebook contacts straight from the dialer through the search bar.
We are continuously improving Maqsam, but it's not always easy to figure out what's new.
Going forward, you'll be able to see everything new in Maqsam as soon as we release it here.